Mission and Values

Tacoma Public Utilities will provide competitive, environmentally responsible electric, water and rail services through teamwork, technology and innovation.

We believe in and are committed to: 

• Serving our customers 
• Respecting people 
• Caring for our community and the environment 
• Achieving excellence 
• Operating safely 

Quick Facts

• Publicly owned since 1893 
• Largest department in City government 
• Operates entirely from revenues from sale of services, not from taxes 
• Is governed by the Public Utility Board, which appoints the Director of Utilities 
• Approximately 1,200 employees 

Community Involvement

Serving our customers means more than just providing reliable, high-quality, and competitively priced utility services. Click here to find out how Tacoma Public Utilities employees are making a positive difference in the community.

Public Records Request

Download Records Request form

Instructions: Submit online, download form, fill out form in ink, fax to Barbara Werelius, Public Records Officer at (253) 502-8598 or mail it to: Barbara Werelius, Public Records Officer, Tacoma Public Utilities, Management Services Office, PO Box 11007, Tacoma, Washington 98411. Questions about form? Call Barbara at (253) 502-8764